5 Steps To Live Translate Viber Calls | AI Live Captions
If you are in a Viber call on your computer and, cannot understand the person you are talking to..
You are not alone!
In this post, you’ll learn 5 easy steps to translate Viber video calls in real time with AI-powered live captions:
- Download & install Akkadu
- Create an account
- Select language
- Open Viber
- Start your Viber call
In addition, we share
- Problems and solutions
- How to obtain the transcription
- How to improve the accuracy
- Why Akkadu is secure
Let’s dive in.
1. Download & install Akkadu AI live captions software
Go to Akkadu.ai
Download our Windows or macOS application
After you install, it should look like this
2. Create an account
Open Akkadu software then click any button.
It will show below login interface.
Click Register.
Fill up your:
- Username
- Password
- Confirm password
- Email validation code (which we will send to your email)
Click Register.
3. Select language & click Start
Login with your new credentials.
Go to the “Languages” section.
Select the Original language and Translated language.
- “Original language” is the language used by the person you are talking to.
- “Translated language” is the language you want to read the AI-powered live captions.
Go to “Audio Settings” → “Sound source” section.
Make sure “Computer sound” is selected.
This allows our application to detect and translate anything you listen on your laptop.
(Optional)
Go to the “Subtitles Settings”
Choose if you want to see the AI-powered live captions of the:
- Original language,
- Translated language or,
- Both languages
Finally, click Start ▶️
Notice, the AI live captions won’t show up until your Viber call starts.
Let’s do the next step!
4. Open Viber
You can open Viber desktop application or Viber web version.
Tip:
Click the “pin” to make the live captions always show in front of Viber’s interface.
5. Start your Viber call
As soon as the call starts, you will see the live captions.
For the below example,
- we are showing Both (Original and Translated) captions,
- the languages are “Original: English” and “Translated: Chinese”
That’s it!
Feel free to download Akkadu desktop application here ➡️ Akkadu.ai
🎁 New registrations will get 10 minutes of FREE AI-powered live captions!
Problems and solutions
- The AI live captions are not showing
- The AI live captions are showing very slow
- The Akkadu app is not updating to the latest version
If you have any of these problems, please check the below solutions:
Problem 1: The AI live captions are not showing
Constantly recognizing but never showing the live captions:
To avoid this problem, make sure:
- Your internet is stable
- You are not using VPN
- The Viber call started, and you can hear the speaker talking to you
- In Akkadu audio settings, you selected “Computer audio”
- Unnecessary apps are closed so you have more RAM memory available
If the problem still persists, contact us at contact@akkadu-team.com
Problem 2: The AI live captions are showing very slow
The live captions are showing but, they show very slow, with a long delay:
To avoid this problem:
- Make sure your internet is stable
- Make sure you are not using VPN
- Close unnecessary apps to fee up RAM memory
- If the problem happens during the call:
- First, click the pause button
- Then click the start button again
Remember:
- Click
Pause→Startwill clean the RAM memory used by the app.
- For low performance computers you may have to do this every 2 hours.
- We recommend you use a computer with at least 16 GB RAM memory.
If the problem still persists, contact us at contact@akkadu-team.com
Problem 3: Akkadu app is not updating to the latest version
After you click “Update”, the app is not updating and the blue button always keeps showing:
To avoid this problem, make sure:
- You are not using VPN
- You disable your antivirus (only when updating)
- Download the latest version from our website ➡️ https://akkadu.ai
If the problem still persists, contact us at contact@akkadu-team.com
📝 How to obtain the transcription
Every time you use Akkadu’s AI live captions during your Viber calls, the transcriptions of the original and translated language are:
Automatically saved!
Follow below 5 steps to get your transcription:
1. Go to the “Transcripts” section
You will see all your transcripts with the:
- Date & time of creation
- Duration
2. Select “View”
(Optional)
You can delete the transcription.
Deleted transcripts will be permanently removed from our systems.
3. Choose between the original or translated language
Since the transcription is saved in real time,
you can access to your live transcription even during the Viber video call
(Optional)
You can edit the transcription
Notice, editing for one language won’t automatically edit the other language.
4. Click “Export”
If you want to download the transcripts, click “Export”
5. Click “Confirm”
Before confirming, make sure to select the correct:
- Name
- Path
- Format (currently support .txt and .pdf) and,
- Language
That’s it!
Feel free to download Akkadu desktop application here ➡️ Akkadu.ai
🎁 New registrations will get 10 minutes of FREE AI live captions!
📈 How to improve the accuracy
You can improve the accuracy of the AI live captions during your Viber calls,
in just 4 steps:
1. Go to the “Terminology” section
2. Select the Original language
At the moment, you can only improve the speech recognition system.
Make sure the language you select is the same as the Original language in the “Languages” section.
3. Insert words or sentences
The terms that you add will have higher importance and will be more likely to be recognized.
Examples of words and sentences include:
- Names
- Geographical locations
- Homonyms
- Words or Acronyms unique to industry organizations
4. Click Save
If you were using Akkadu while doing these changes,
after you click Save, pause and start Akkadu
That’s it!
Feel free to download Akkadu desktop application here ➡️ Akkadu.ai
🎁 New registrations will get 10 minutes of FREE AI live captions!
🔒 Why Akkadu is secure
Privacy
Akkadu prioritizes privacy.
We only store the transcripts of the original and translated language for accessibility, allowing you to access them anytime from any device.
You can delete the transcripts at any time.
Deleted transcripts will be permanently removed from our systems.
Technology partners
Our AI live captions technology partners for speech-to-text and text-translation:
Don’t retain or store any data during your Viber meeting.
For more details, please contact us.
Servers locations
At the moment, our AI live captions servers are located in the US.
Soon we will open new servers in Europe (Germany) and Asia (China).
That’s it!
Download Akkadu desktop application here ➡️ Akkadu.ai
🎁 New registrations will get 10 minutes of FREE AI live captions!
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